Supply Ops (Adtech) - LATAM

At ShowHeroes, we are looking for our next Supply Ops!

This person will coordinate LATAM supply operations, blending technical issue resolution, collaboration with Demand Ops, account setup, and Platform & GAM Management.

In this role, you will ensure that our local publishers receive top-quality, prompt support while collaborating closely with the Supply team.

Reporting directly to our Global Head of Supply Ops in Italy, you’ll work alongside LATAM managers and directors, contributing to our regional and global success.

Tasks

• Monitor key publisher factors, such as ads.txt compliance, fill rate, and technical performance.
• Identify and manage technical issues using the company’s platform.
• Provide direct support and troubleshooting assistance to publishers.
• Assist with publisher integrations to ensure smooth onboarding.
• Publisher daily report
• Check Test Page of integrations
• Participate in troubleshooting calls to address integration issues.
• Follow up of metrics alongside Demand Ops team
• Create and manage publisher accounts and user access.
• Approve websites in accordance with company standards.
• Invite publishers to join Google Ad Manager (GAM) Multi-Client Management (MCM)
• Ensure demand enablement by managing input requirements and settings.

Requirements

• Organized
• Advance English Level (written and spoken)
• Spanish (written and spoken)
• Good communication skills
• Mid level knowledge of vast and vpaid integrations
• Mid level knowledge of javascript integrations

Benefits

• A technology and media company with numerous branches world-wide (e.g. Paris, New York, São Paulo, Milan, and Berlin)
• We offer a diverse, international place to work with equal opportunities for everyone
• Meal Voucher
• Health Plan (Bradesco)
• Dental Plan (Bradesco)
• Totalpass
• ½ day off in your Bday

Within our roles as employees, entrepreneurs, and applicants, we are first and foremost humans and therefore infinitely diverse.

At ShowHeroes Group we embrace this diversity. Not only in the recruiting process but also in hiring, promotions, and salaries, we always make decisions regardless of gender, age, origin, religion, or disability.

We focus on qualifications, performance, and compatibility with the values of our company.

ShowHeroes is Europe’s leading, independent provider of video solutions for digital publishers and advertisers. It operates from more than 28 int. locations.