Senior Director, Supply Chain & Operations, LATAM

Hybrid work- 3 days in office per week

At Coca-Cola, we know consumers love our products, and we know product availability depends on building the right supply chain strategies and operations solutions to meet our customer’s needs.

Our supply chain team builds world-class systems to ensure we bring the best the Coca-Cola system has to offer. We’re looking for someone that is as passionate about supply and operations as we are.

The Senior Director, Regional Supply Chain & Operations will serve as a core member of The McDonald’s Division team, reporting directly to the VP, Supply Chain and Operations International and build strategies and solutions to deliver against the customer’s growth objectives.

The role covers a certain geography, but must operate with an end-to-end global enterprise in mind. He / she / them will develop collaborative relationships with the Customer, Suppliers and internally within The Coca-Cola System, to deliver world-class innovation, drive excellence in assured supply quality, innovation and sustainability, and continually seek and deliver supply chain optimization solutions.

The ideal candidate will see the big picture, quickly recognize what it takes to achieve it, and drive results. This role will keep things moving, avoiding bureaucracy and bottlenecks.

People will want to work with this leader because he / she / them will engage all the right players and know how to prioritize and get stuff done.

This position will focus on six primary areas :

Steward the relationship with McDonald’s and Franchisees, manage Customer relationships with key McDonald's / IDL Supply Chain leadership across multiple countries and cultures.

Assure delivery of the perfect pour to the consumer through the design, training and delivery of unique quality improvement programs.

Includes ensuring, together with partners, full maintenance of our compliance programs in line with Coca-Cola, customer and regulatory requirements.

Build collaborative relationships with internal partners including the operating unit’s Technical & Customer teams, bottlers, R&D and within the account team, to develop strategies, build business plans and ensure efficient and effective delivery against objectives.

Lead the development and delivery of innovation in both product and equipment, ensuring McDonald’s receive priority innovation.

Ensure Assured Supply, including partnering with BU on robust risk assessment / contingency plans and working with TCCC internal partners and external suppliers on continual supply chain optimization.

Lead delivery of sustainability and productivity solutions for this customer and across the food service space.

Organization impact / influence

The ideal candidate will have significant skills at :

Establishing Collaborative Working Relationships : Developing and using collaborative relationships for the purpose of accomplishing work objectives;

developing relationships with other individuals by listening, sharing ideas, and appreciating others' efforts.

Building Value-Based Relationships : Generating alliances internally and externally by continuously identifying and acting on those things that will create success for the Company and its customers, bottlers, suppliers, communities, and governments.

Exerting Personal Influence : Persuading others to support or agree with an idea, issue or position.

Communicating for Commitment : Inspiring and engaging others by communicating in a compelling manner with words and actions;

builds buy-in and commitment, listens with empathy, fosters open lines of communication, communicates with impact and ensures ongoing commitment.

Functional skills

Supply chain design in support of aligned new business opportunities. Calculate impact investment required and long-term profitability of new ideas.

Decide on requirements for new product / equipment / package innovation as requested by markets (Customer or OU’s), review if it is aligned with greater objectives and supply chain capabilities and if not define alternative solutions.

Joint ownership of Supply Chain operating budget to support quality, innovation or assured supply to achieve yearly business objectives.

Propose and drive quality improvement opportunities requiring investment from the Customer. Drive continual quality improvement and consumer satisfaction culture with teams.

Inform business units where there are gaps in assured supply models and provide recommendations on solutions.

Basic Requirements :

Languages : Full English Proficiency, Spanish & Portuguese.

10 15 years’ experience working in supply chain with strong customer experience.

Bachelor’s degree or equivalent in Engineering or other technical degree.

Previous experience should also demonstrate the ability to build consensus and make decisions.

Bottler or Business Unit operational experience required in operations, commercialization or supply chain preferred.

Role requires up to 25% domestic and international travel. Master’s degree preferred.

Skills :

Supply Chain / Operations Acumen

Negotiation Skills

Executive Presence + Ability To Influence

Customer Relationship Management

Process Development / Improvement

Account Management

Customer Experience

New Product Development

Collaboration

Sustainability

What this role can do for you

Gain experience working with a global billion-dollar customer in growing their business.

Gain experience as thought leader and influencer in the health of the business for today and to recruit consumers for tomorrow.

Be a key part of and contribute to a global networked team of customers facing personnel while collaborating with bottlers OU, Corporate teams.

Interact with senior leaders in multiple functions on a regular basis and be the voice of the customer within the KO system.

Working with iconic & Innovative Brands

Being a part of the team that delivers the best of Coca-Cola to this customer.

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