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Patient Care Coordinator (Seasonal)

Jushi

PATIENT COORDINATOR The Dispensary Patient Coordinatoris vital to delivering customer service and offering a distinctiveshopping experience that drives sales results.

The DispensaryPatient Coordinator is primarily responsible for aiding patrons andpatients through concierge-level service.

The Dispensary PatientCoordinator conducts day-to-day operations within the retaillocation while adhering to company policy and industry regulations.

THE TEAM : Founded in 2018 and headquartered in Boca Raton, Florida,Jushi is a vertically integrated, multi-state cannabis company thatdevelops and operates high-end retail locations, premium brands,state-of-the-art cultivation, processing, manufacturing facilities,along with a cutting-edge online platform that is setting a newstandard for a sophisticated, data-driven, modern cannabisexperience.

Since its founding in 2018, Jushi has grown from just ahandful of people with an idea to more than 1500 employees strong.

The Company has scaled its operations in seven states, includingPennsylvania, Virginia, Massachusetts, Illinois, California,Nevada, and Ohio, and has been named one of the top five cannabiscompanies to work for by Cannabis Business Times.

The Companyoperates more than two dozen retail locations across the countryunder the retail brand, BEYOND / HELLO as well as under therecently acquired brand, Nature’s Remedy.

The Company providesunparalleled in-store experience, coupled with online reservationsand in-store express pickup. Each day, Jushi team members continueto grow, cultivate, process and manufacture a comprehensive suiteof cannabis brands under the names : The Bank, The Lab, Tasteology,Nira + Medicinals and Sèche, which are addressing a wide variety ofconsumer and patient needs across multiple states.

SeasonalPosition) WHAT YOU WILL DO - Adhere to the company missionstatement and core values, while maintaining high ethical standardsand professionalism.

  • Provide outstanding, accurate customerservice to patrons by answering or appropriately directingquestions and concerns.
  • Lead tours of sales floor within thestore, making product recommendations based on ongoing research ofproducts available.
  • Retain thorough and comprehensive knowledgeof the patient and member benefits, discounts, coupons andpromotions, encouraging memberships for medical guests.
  • Abide byproduct handling procedures, including company safety and healthpolicies as well as regulatory agency compliance.
  • Maintaincleanliness and organization of store by stocking retail items andsupplies, sweeping, mopping, and sanitizing.
  • Operate cashregister, computer-based POS system, and cash drawer. - Work aspart of a team to ensure sales, guest satisfaction, and thatcompliance goals are met by designated timelines.
  • All other jobduties as assigned. WHAT WE ARE LOOKING FOR - High School diplomaor General Education Development (GED) required.
  • Associate orBachelor’s degree in any field preferred. - Minimum of 2 years’experience with customer service in retail.
  • Excellent computer,mathematical, language and reasoning skills. - Bilingual in Spanishpreferred. - Excellent multi-tasking skills over the phone andin-person.
  • Occasionally requires local travel, as needed. -Constantly perform desk-based computer tasks. - Frequently sitting.- Occasionally stand / walk, reach / work above shoulders, grasplightly / fine manipulation, grasp forcefully, use a telephone,sort / file paperwork or parts, lift / carry / push / pull objects thatweigh up to 25 pounds.
  • Occasionally twist / bend / stoop / squat,kneel / crawl. BONUS DUTIES YOU SHOULD UNDERSTAND : Please note thisjob description is not designed to cover or contain a comprehensivelisting of activities, duties, or responsibilities that arerequired of the employee for this job.

Duties, responsibilities,and activities may change at any time with or without notice. Jushiis an equal-opportunity employer.

All qualified applicants willreceive consideration for employment without regard to race, color,sex, sexual orientation, gender identity or expression, religion,national origin or ancestry, age, disability, marital status,pregnancy, protected veteran status, protected genetic information,political affiliation, or any other characteristics protected bylocal laws, regulations, or ordinances.#J-18808-Ljbffr

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