Operation Supervisor

We are as invested in your career as you are.

As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years.

As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means moving to a future-looking company.

We are here today, will be here tomorrow, and are a thriving community of over 2,000 risk management professionals.

Job Summary :

The Operation Supervisor will be responsible for the supervision and coordination of services to clients, deal with administrative portion of this services, development of new vendors, audits of vendors and contractors, visit to clients and facilities, as well as the protection of confidential information.

The professional in this position also provides exceptional customer service and manages relationships with both clients and staff.

This includes hands-on coordination, efficiently resolving operational and administrative incidents, and ensuring compliance with safety protocols.

Essential Functions :

• Represent Pinkerton's core values of integrity, vigilance, and excellence.
• A minimum of 6 years' experience coordinating guard forces within similar settings.
• A minimum of three years' experience managing swift resolution operational quandaries well administrative difficulties.
• Exceptional problem-solving abilities requisite for threat identification and speedy implementation of protective measures.
• Experience creating and implementing ongoing training on new policies or procedures.
• Provide the client with concierge-level security and safety at the company location and events.
• Provide response services related to emergency and crisis planning, high-risk terminations, workforce disruptions, natural disaster, civil unrest, and threat monitoring in multiple facilities.
• Manage administration work and supervise the different operations that the company handles.
• Lead responses to incidents as they arise and related investigations in close collaboration with the client.
• Provide security advice and support for high-level events in the region.
• All other duties, as assigned.

Education, Experience, and Certifications :

BA Degree preferably in Security, Law, Administration, Logistic or any similar career (CPP, PSP are plus). 6 years of proven experience working in Security / FM in the private sector.

Bilingual (English, Portuguese; Spanish will be a plus). Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.

Working Conditions :

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions :

• Must undergo and meet company standards for pre-employment review.
• Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations.
• Exposure to sensitive and confidential information.
• Ability to handle multiple tasks concurrently.
• Manual dexterity required for occasional reaching and lifting of small objects and operating office equipment.
• Close and distance vision and ability to adjust focus.
• Travel, as required.

J-18808-Ljbffr